Privacy Policy

1. Introduction

Welcome to Maestro Doors & Furniture ("we", "us", "our"). We are a premium manufacturer of custom wooden doors and modular furniture located in Okhla Industrial Area, Phase III, New Delhi, India.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website maestrodoors.com or communicate with us via WhatsApp, phone, email, or any other channel. By using our website, you agree to the practices described in this policy.

2. Data We Collect

We may collect the following types of personal information:

• Identity Data: Full name, company name.
• Contact Data: Email address, phone number (including WhatsApp), postal address.
• Inquiry & Order Data: Product inquiries, quotation requests, order details, delivery address, and transaction history.
• Technical Data: IP address, browser type, device information, page visit logs, and cookies.
• Communication Data: Messages exchanged via WhatsApp, our contact form, or email.

3. How We Use Your Data

We use the information we collect for the following purposes:

• To respond to your inquiries and provide product quotations.
• To process and manage your orders, production schedules, and delivery.
• To send you order status updates, delivery notifications, and follow-up messages via WhatsApp or email.
• To manage vendor and supplier relationships.
• To improve our website, services, and customer experience.
• To comply with legal and regulatory obligations.

4. Sharing of Data

We do not sell, rent, or trade your personal information to any third parties. We may share your data with:

• Delivery Partners: Only the information necessary to complete your delivery (name, address, phone).
• Service Providers: Third-party platforms such as Meta WhatsApp Business API and cloud hosting providers, solely to facilitate our services.
• Legal Authorities: If required by applicable law, court order, or regulatory authority.

5. Cookies

Our website uses essential cookies to ensure basic functionality. These cookies do not track your personal browsing behavior. We may use analytics cookies (such as Google Analytics) in aggregate form to understand website usage patterns. You can disable cookies in your browser settings, though some features may not function properly.

6. Data Security

We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include:

• SSL/TLS encryption for data transmitted over our website.
• Restricted access to personal data within our organization.
• Secure cloud hosting with regular security audits.
• Role-based access control in our order management systems.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Your Rights

Under applicable data protection laws, you have the following rights:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your data, subject to legal retention requirements.
• Right to Object: Object to our processing of your data for marketing purposes.
• Right to Data Portability: Request your data in a machine-readable format.

To exercise any of these rights, please contact us at info@maestrodoors.com.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any external sites you visit.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of significant changes by posting the new policy on this page with an updated effective date. Your continued use of our website after such changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: